admin http://completecaninecare.co.nz Thu, 17 Jan 2019 00:52:49 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.3 Top 5 Indoor Games for Rainy Days http://completecaninecare.co.nz/2646-2/ Tue, 21 Aug 2018 00:56:46 +0000 http://completecaninecare.co.nz/?p=2646 Top 5 Indoor Games for Rainy Days We are coming out the other side of winter so we will be able to take our dogs out more often for exercise! Yay! However, some wet days can still be expected so

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Top 5 Indoor Games for Rainy Days

We are coming out the other side of winter so we will be able to take our dogs out more often for exercise! Yay! However, some wet days can still be expected so it is always a great idea to keep a stash of indoor activities for when the weather is not so great! Here are our top 5 indoor games for keeping Rover entertained while they are stuck inside!

 

  1. Muffin Tin Game

 

This one is an easy, inexpensive toy you can use with your dog to tire them out mentally! Grab a muffin tin, a few tennis balls and your dogs favourite treats. Place a few treats in a few of the cups of the muffin tin and then place the tennis balls on top so your pup can’t see the treats. You can pop some tennis balls over empty cups to make it a little harder too! Encourage your dog to find the treats by moving the tennis balls out of the cups – you may need to hold on to the tray as this process can be a rough one depending on how keen on treats your pooch is! Once they have found the treats, simply reset the tray and repeat as needed!

 

  1. Find it!

 

Organise a fun scavenger hunt for your pooch with their favourite treats! Pop them in another room and ask them to wait, or shut the door while you hide some treats around your room of choice. When your dog is learning concept of the game, start out easy by ‘hiding’ treats in quite obvious places so your dog understands that there are yummy things to find! As your dog learns the game, start increasing the difficulty of the game by finding harder hiding spots (like under the coffee table, or under a magazine on the floor)
However, one important thing to keep in mind: do not hide treats somewhere that your dog is not allowed. For example if your dog is not allowed on the couch but you hide a treat there for them, they could begin to associate the reward of the treat with getting on the couch which could reverse any training you have done around staying off the couch!

 

  1. Learn a new trick!

 

Pick a new trick to teach your pooch! A few popular ones are roll over, shake, high five, sit pretty/beg and leg weave but the possibilities are endless! There are lots of great videos on youtube that can help you train your pooch or feel free to ask our friendly staff for some pointers!

 

  1. Obstacle Course

 

This one can be a bit difficult in smaller spaces, but if you can clear out space in your lounge, it can be good fun to create an obstacle course for your pooch. Be creative too! A broomstick can double as a hurdle, and the legs of a chair can double as a tunnel for our smaller pooches. As your pooch gets used to clearing these obstacles, add more or change up the order of the obstacles to keep your pooch engaged in the activity! Remember to use lots of treats to encourage them around the course and to reward for completing commands.

 

  1. Treat boxes

 

Save up your old egg cartons or small cardboard food boxes for a rainy day! When you want to entertain your dog, pop a few treats in a box, fold it shut and give it to your pooch! If your pooch finds this too easy, try popping a treat box in another box so they really have to work for their treats! Disclaimer: dogs make a mess when they play this game! Be prepared to pick up some cardboard! If you aren’t too keen on the mess that comes with this game, purchasing a kong is a great way to keep your pooch entertained and it works on the same principle – smear some peanut butter on the inside of the kong and then let your pooch spend some time trying to lick it all out of the kong!

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Never Punish the Growl http://completecaninecare.co.nz/never-punish-the-growl/ Sun, 05 Aug 2018 21:41:45 +0000 http://completecaninecare.co.nz/?p=2640 There is a popular saying among some dog trainers; NEVER PUNISH A GROWL. Do you know why we say that? We tell people to never punish a growl because a growl is a warning signal. Your dog is communicating that

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There is a popular saying among some dog trainers; NEVER PUNISH A GROWL. Do you know why we say that?

We tell people to never punish a growl because a growl is a warning signal. Your dog is communicating that something is making them uncomfortable.

Think about smoke alarms. They alert people that there is smoke and/or fire in the house. But the point of a smoke alarm is that it alerts the home owner to the source of the smoke BEFORE it is a raging fire. That’s how they work right? however, if you don’t have batteries in your smoke alarm it cannot warn you of the impending fire.

Think of your dog’s growl as a smoke alarm. They’re warning you that something bigger (potentially a bite) is coming. If you punish your dog for growling, they’ll stop growling. But then what warning do you have that the bigger thing is coming? YOU DON’T. You punished the growl. Essentially you’ve removed the batteries from the smoke alarm. Punish the growl and your dog is more likely to bite first, ask questions later.

Why might I be bringing your attention to this important piece of information? Because, if you haven’t already noticed, I am the parent of both a dog and a baby. Now that my baby is moving around he likes to pester our dog; pull his ears or his tail, grip Dudley’s fur, hug him, pull on his ears and more. The dog is very patient and I AL

WAYS interrupt this type of interaction and try to show Arni how to pat the pooch gently. However on occasion Dudley has growled at Arni. Do you know what I’ve done? I’ve moved my baby away and left the dog in peace.

So please, if you are a parent or a soon-to-be parent (congratulations!) and your dog growls at your baby for whatever reason, move your baby and thank your dog for warning you they were uncomfortable

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Learning to “talk” & “listen” to your dog http://completecaninecare.co.nz/learning-to-talk-listen-to-your-dog/ Sun, 15 Jul 2018 05:06:03 +0000 http://completecaninecare.co.nz/?p=2636 Dog Body Language 101   I really wish my dog could talk to me – or maybe it’s a good thing she doesn’t. I’d never hear the end of how she’s hungry again or how there MIGHT be someone at

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Dog Body Language 101

 

I really wish my dog could talk to me – or maybe it’s a good thing she doesn’t. I’d never hear the end of how she’s hungry again or how there MIGHT be someone at the door but she’s not sure. Even though she doesn’t talk, she definitely does communicate with me! All dogs communicate using their body language and as humans, we can interpret how our dogs are feeling based on the signals or dogs are giving us. Below are a few signals you may see your own dog give you or other dogs:

 

Circle Tail Wag or “Helicopter Tail”

This behaviour is when your dog wags their tail by rotating at the base causing the tip to draw big circles, much like a helicopter! This means your dog is super happy and is usually given when playing or when the see someone they haven’t seen in a long time!
Lip Licking and Yawning

These two behaviours can usually be seen displayed at a similar sign. Most dogs will lick their lips when there is food around, however if there isn’t food around and your dog is licking his lips, this is his way of telling everyone he is uncomfortable with his the situation. This is the same as yawning. Of course, if you’re sitting at home watching tv and your pooch yawns, hes probably just tired, but if you’re sitting in the waiting room at the vet and he yawns, it is more likely to be because he is a bit nervous. If you see either of these behaviours in your dog, have a look around and see if you can spot anything that may be making your dog uncomfortable.

 

Hackles Up or Piloerection

Hackles is the term for the hair that stands up from time to time on the back of our dogs from the shoulders to the base of the tail. For a long time, we thought that a dog having his Hackles Up means that he is or will be aggressive however this is not always the case. A dogs hackles are an involuntary reflex, just like we can’t control when we get goosebumps, and it just shows that your dog is in an alert state. If you see your dog with his hackles up, see if you can spot what he is interested in.

 

Play Bow

I love this one! Play bows are usually dispayed when dogs are trying to initiate play with each other. It is when they will drop their front legs down as if they are going to lie down, but their rears will stay in the air, usually with a tail wagging flat out! If you haven’t seen a play bow, check out our CCC Logo, that’s what a play bow looks like! This is usually seen in puppies that are trying to get another dog to play with them!

 

Look Away

Yip, even your dog looking away is a signal! This usually means that they are uncomfortable with the situation and by looking away, they are trying to ignore it. For example, when our dogs think they are in trouble, the will not make eye contact with us, they will usually move away and look away from us. This is them saying “Please, I don’t want any trouble!” but as humans, we sometimes interpret this as guilt.

 

Fun fact: No studies have confirmed that dogs have the mental or emotional capacity to feel guilt. So for example, you come home and find your favourite shoes torn up on the floor and you know who did it – “FIDO!” You find Fido sitting in a corner and won’t look at you. To humans, this seems super guilty, but to Fido, he is just trying to stay out of your way so he doesn’t get punished while you’re angry. He is reacting to your behaviour now, rather than feeling guilty for what he did hours ago.

 

For dog body language, this is just the tip of the ice berg! There are so many other parts of the body to look at for signals but these few are some great ones to start with! For more information on dog body language, or if you would like to discuss behaviours that your dog displays, feel free to get in contact with our knowledgeable team members at CCC!

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Time To Learn a New Trick!-Roll Over http://completecaninecare.co.nz/time-to-learn-a-new-trick-roll-over/ Mon, 16 Apr 2018 22:29:59 +0000 http://completecaninecare.co.nz/?p=2586 HOW TO: Teach your dog to roll over! Bree Collins- Assistant Manager @ CCC   I love teaching tricks to my pooch! It’s lots of fun for both of us and it’s a great bonding activity, plus it’s awesome to

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HOW TO: Teach your dog to roll over!

Bree Collins- Assistant Manager @ CCC

 

I love teaching tricks to my pooch! It’s lots of fun for both of us and it’s a great bonding activity, plus it’s awesome to have party tricks to show off how awesome my dog is when we have friends and family over! One of the first challenges we took on was “Roll Over!”

 

Brooke picked this one up quickly because she already knew how to sit and lie down on command. These skills are important to teach before attempting to learn this trick!

There are a few different components to it which we will break down into 4 steps below:

Step 1: Sit  
Start with your dog in a sitting position in front of you. Reward them for this action – training should be fun with lots of praise and lots of treats!

 

Step 2: Down.

Ask your pooch to lie down and once they are in the down position, reward for this behaviour too.

 

Step 3: Get the ball rolling

Or dog, I should say! With your dog in the down position, take a treat in one hand and use it to lure your pooch’s head around to the right. Reward your pooch for following the treat and then start again. Slowly increase how far your pooch turns each time. The goal is to lure your pooch into placing their shoulder flat on the ground.

 

Once your dog is able to place their shoulder flat on the ground, you can continue luring your dog into a full roll over by slowly dragging your hand over your dogs head while they are on their back. Your pooch should follow your hand with their nose and cause them to roll right over onto their other side!

Step 4: Finish the roll!

 

With all tricks, if your pooch is struggling, slow down your progression and take a step back. Make sure they have enough practice with each step before you moving along to the next step! If your pooch can’t quite seem to get the hang of it, ask us in reception and we can give you some tips and tricks!

 

Happy Training!

 

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A Dog Owner’s Easter Survival Guide http://completecaninecare.co.nz/a-dog-owners-easter-survival-guide/ Mon, 26 Mar 2018 01:08:10 +0000 http://completecaninecare.co.nz/?p=2575 A Dog Owner’s Easter Survival Guide Bree Collins Easter weekend is a great time to have family around and make the most of the last of the summer sun. A huge part of our families are our furry friends so

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A Dog Owner’s Easter Survival Guide

Bree Collins

Easter weekend is a great time to have family around and make the most of the last of the summer sun. A huge part of our families are our furry friends so here are six top tips to surviving Easter with your pooch!

 

  1. Chocolate is a no no!

There are lots of foods that we shouldn’t be feeding our dogs as they are poisonous to them. Chocolate contains caffeine and a chemical called Theobromine which must be avoided,

 

Theobromine is the chemical that gives dark chocolate its bitter taste. The darker the chocolate, the more toxic it is to dogs. Although white chocolate contains very little Theobromine, it is better to keep safe and avoid chocolate all together. Symptoms of Theobromine poisoning in dogs can include vomiting, diarrhoea, excessive water intake, excessive urination, panting, restlessness, muscle tremors and seizures. If you suspect your pooch has eaten some chocolate and is showing these symptoms, get them to a vet as quickly as you can.

 

  1. Don’t share hot cross buns with your pooch!

Hot cross buns usually contain chocolate chips or raisins which are both toxic to canines. Grapes and raisins can be fatally toxic to dogs. While the exact substance in grapes and raisins that causes the toxic reaction has not been pinpointed yet, this type of poisoning has been well documented. It can lead to severe kidney damage and failure. If your pooch has eaten a raisin (or a few) you may notice vomiting, diarrhoea, lethargy, restlessness or discomfort, seizures or muscle tremors. If you notice any of these symptoms, get your pooch to the vet asap!

 

  1. Supervise kids and your pooch at all times

It is very important to ensure children are supervised around your pooch at all times. Ensure kids aren’t feeding the dogs anything bad (i.e. chocolate) or annoying them. 

 

According to BARK NZ, New Zealand’s only charity dedicated to providing free safety and animal related education, a very high percentage of reported dog bites around the world are towards children, and most are by dogs that the child is familiar with i.e. their own pet or a relative’s dog.

 

Dogs give off subtle signals when they are becoming uncomfortable and they are easy to miss if you are unsure what to look for. Practice looking for the following signals:

 

  • Licking lips out of context (i.e. when there is no food present)
  • Yawning when they are not tired
  • Turning head away or moving away from whatever is making them uncomfortable
  • Hunching over to make themselves look small

 

Growling is a very late signal given by pooches and by this time, it is very important to remove whatever is worrying them, or remove them from the area. Have your pooch’s bed or crate in a quiet area where they can pop themselves if they are feeling overwhelmed or tired. Remember to explain to children that this is a quiet area and that when your pooch is in there, he is to be left alone.

 

  1. Tire your pooch out before having people over

They are usually just as excited to see your guests as you are and some of our pups like to jump up on our friends and run around while we are trying to enjoy dinner! Luckily there is an easy fix for this! Prepare for the evening with a trip to the dog park, a long run or even a trip to the beach to make sure you pooch is tired for the evening. You can even give them a chew treat toy with a bit of yummy peanut butter in it to keep them busy for a while!

 

  1. Going away? Be prepared!

Whatever your destination, it is important to be prepared if you are taking your pooch with you. Here are a few things to consider before going on holiday:

 

  • Find the nearest vet and save their number in your mobile phone in case you need it
  • If there is an after-hours vet in the area, save their number in case of emergencies
  • Take your pooch’s food and any medications they are on
  • If you need them, take your pooch’s bed, water bowl and food bowl
  • If your pooch is going to be around water, it can be a great idea to invest in a doggy life jacket!
  • If you need a repeat of your pooch’s medication or you’re worried about your pooch in anyway, make sure you sort all of this before your vet closes for the long weekend.

 

  1. Someone else to look after your pooch?

Whether you prefer to have a friend look after your pooch, a dog sitter at home or use a kennel facility, make sure you prepare well and chose carefully. 

 

More on that at another time.

Have a great Easter weekend!

 

 

 

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Complete Canine Care’s Guide to Guy Fawkes http://completecaninecare.co.nz/tips/ Mon, 30 Oct 2017 00:25:18 +0000 http://completecaninecare.co.nz/?p=2408 Complete Canine Care’s Guide to Guy Fawkes By Bree Collins- Assistant Manager    Guy Fawkes is one of the most stressful times of the year for our pets. The fireworks that are enjoyed by humans can be terrifying for our

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Complete Canine Care’s Guide to Guy Fawkes

By Bree Collins- Assistant Manager 

 

Guy Fawkes is one of the most stressful times of the year for our pets. The fireworks that are enjoyed by humans can be terrifying for our pets and this can cause lots of issues for our pets, and even put them in danger. Here are our top tips for surviving Guy Fawkes with your pet:

 

Keep your pets inside while the fireworks are on outside

Bring your pets inside before the fireworks start and create a calm place for them to spend the evening while we enjoy the fireworks outside. It is best to set up a quiet area with their familiar belongings such as their bed or crate, their toys and some water. It is an animals immediate instinct to hide during scary situations so giving them a small area to hang out in can help them calm down.

 

Play calming music or turn the tv on to distract from loud bangs outside.

Making your home as calm as possible will help your pet get through a stressful time. Playing calming music or leaving the TV on can be a fantastic distraction from the fireworks outside. Youtube and Spotify have some great free videos containing calming music for dogs, or alternatively, you could purchase the Through A Dog’s Ear CD which is a collection of classical music pieces that have been clinically proven to assist with anxiety issues in dogs. It is a we use here at the CCC day care centre to help our day care dogs calm down during nap times and we love it!

 

Shut curtains, shades and blinds.

We love the pretty flashes of lights from fireworks, but these lights can leave our dogs worried and anxious. We can minimise this part of the stressful situation by shutting curtains, shades and blinds so our pets can not see the lights. Shutting these can also help to muffle the sounds of the fireworks outside.

 

Lock all doors and windows

As well as muffling the sound of the fireworks, locking our doors and windows can stop our pets from escaping the house. Every year, lots of pets go missing as they are trying to escape the fireworks so it is important that we keep them safe and in one place while the fireworks are going. When our pets are scared, they can do things that we wouldn’t normally see them do, such as jump a 6 foot fence, or break out of a crate. The best way to stop them from escaping your property is making sure they stay inside. Remember to shut any dog or cat doors too!

 

Make sure your dogs details are up to date

Both on the microchip database, their registration and if they wear a tag, make sure this is up to date too. In the event of your pooch escaping the house, it is important that whoever picks them up can trace them back to you. To change the address that your dog lives at, use this link here.

https://www.aucklandcouncil.govt.nz/dogs-animals/change-your-dogs-details/Pages/change-dog-address.aspx

If you need to change your pet’s microchip details in the NZ Companion Animal Register:

https://animalregister.co.nz/userupdate.aspx

If you have recently changed your phone number, make sure you change your contact details on your pets registration and microchip. Remember to get them a new ID tag to increase the chances of your dog being returned to you.

 

Use anti-stress aids to your advantage

There are lots of great anti-stress aids out there! We recommend:

  • Adaptil:  this is a wonderful product that uses a synthetic pheromone that mimics the pheromone mother dogs emit after giving birth to help their puppies feel calm and secure. Dogs of all ages recognize this pheromone throughout life. It comes in a couple of different forms but the most popular products are the adaptil collars and the spray. The spray can be sprayed on a bandana worn on your pooches neck, or can be sprayed on their favourite blanket or pillow.
  • Thundershirts:  these are vests that are wrapped around your pooch to create a constant, even pressure that gives the same effect as swaddling a baby. This secure feeling can help pooches feel safer in stressful situations.

 

Tire your pooch out!

A tired dog will have more of a chance of sleeping through the fireworks than a dog that has a lot of energy! Take them for a massive walk or a swim, and remember to use some fun mind games like puzzles and ‘find the treat’ to make sure your dog is mentally as well as physically worked out for the day.

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Trick of the month http://completecaninecare.co.nz/trick-of-the-month/ Mon, 11 Sep 2017 19:11:35 +0000 http://completecaninecare.co.nz/?p=2395 Trick of The Month Lacey Knox I love training tricks. It was a skill I never appreciated until I enrolled my own dog in a weekly tricks training class at our local dog club. While it is vital to teach

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Trick of The Month

Lacey Knox

I love training tricks. It was a skill I never appreciated until I enrolled my own dog in a weekly tricks training class at our local dog club. While it is vital to teach your dog basic manners, impulse control, and recall, tricks are informal behaviours to teach a dog and there is no end to where you can go – think of service dogs trained to push the button to cross at traffic crossings, to ring a bell when they need to go outside to tinkle, to alert their deaf owner that the phone is ringing – they are all advanced and fancy tricks. You can even teach a dog to empty the washing machine!

When you first begin teaching a trick you must start small and work up to the final trick – not many dogs will offer you a spin or perfect paw shake on the first attempt. Personally, I believe this is what makes trick training so enjoyable as both you and your dog have to work together to build the behaviour into the final party trick.

Teaching your dog even basic tricks has many great benefits:

  • Its mentally exhausting for your dog. My dog snores the half hour car ride home from our tricks class and he goes straight to bed when we get home. Why is it so tiring? Because your dog has to WORK to get rewarded and that uses brain power.
  • For older dogs or dogs that are recovering from surgery and therefore have a limited exercise allowance, teaching them simple tricks is a great way to keep them occupied, tire them out and have fun in the process all without overdoing it.
  • Trick training is a great rainy day activity for those winter days when it is difficult to get the dog outdoors for a walk
  • It is a fantastic way to bond with your dog!
  • It takes less time than you think! Use your dogs dinner or devote 15 minutes a day to teaching one trick or part of a trick.
  • You can show off to your friends at dinner parties ?
  • IT’S FUN!

 

We have introduced Trick of The Month to our Monday day care days as an additional activity that our clients can sign their dog up for. Every Monday your dog will receive 15 minutes of training in that months designated trick. This provides your dog with extra stimulation throughout the day, increases bonding with staff members, and provides a point of difference in your pooch’s time at day care. We take videos and pictures and fill out a form to go home with the dog. This form has a progress report, homework, and how-to instructions for the owner so the trick training can continue at home and all family members can participate!

So far our tricks have been leg weave, spin, and now Hi-5 with many more to come. There is always an advanced level for the smarty pants dog that masters the trick within a couple of sessions so owners get two tricks for the price of one!

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Top 3 Day Care Tried and Tested Toys http://completecaninecare.co.nz/top-3-day-care-tried-tested-toys/ Wed, 09 Aug 2017 03:02:20 +0000 http://completecaninecare.co.nz/?p=2376 Running a day care centre can be hard work. We are always looking at ways we can enrich the dogs days at day care while sticking to a budget. We went through so many toys that we decided it was

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Running a day care centre can be hard work. We are always looking at ways we can enrich the dogs days at day care while sticking to a budget. We went through so many toys that we decided it was time to research and test which toys could stand the test of the toughest chewer and last for longer than a week in a day care setting.

 

Coming in at #1 The Goughnut 

We imported these toys from overseas. The best deal we found was through Amazon. They come in a range of sizes and colours including a ball, ring, stick and figure eight. We got our first lot of Goughnuts in early 2016 and have since ordered a second lot. Not a single one of the toys ordered has been thrown out yet. They have proven to be the most durable toy I’ve come across in the market.

 

Price range: $16-$30 + international shipping

 

Pros: Incredibly durable and long lasting a range of style to suit your dogs preference

Cons: The ball is very hard so be careful it doesn’t boop your dogs head when throwing it

The stick shape is somewhat unfortunate in its aesthetics. We did have one owner of a day care dog mention that it somewhat resembled an adult toy

As far as I am aware you cant purchase them locally which is unfortunate as it good to support local companies

 

 

 

#2 The Nylabone – Durachew

While not as hardy as the Goughnut, the Nylabone is a much loved toy at Complete Canine Care. Specifically there Durachew range. A bunch of 15 Nylabones tends to last a month which isn’t bad considering they get used on a daily basis by a large number of dogs. This toy is an extremely safe chew toy, just be sure to throw it out once the dogs have chewed it down to a size the dog could possibly swallow. They come in flavours such as chicken, beef or original and a range of different shapes and sizes.

 

Price range : $10-$25

 

Pros: cost effective, range of sizes, easy to purchase in NZ

Cons: lasts roughly a month depending on the chewer

 

We stock these at Complete Canine Care’s retail section as they are such a wonderful, value for money toy for dogs of all shapes and sizes

 

 

 

 

 

#3 The Boomer ball

This ball is tough! So tough it gets used at the zoo with a range of different animals. It comes in blue or red and has a few different size options. We have been using boomer balls at CCC since day 1. They aren’t as popular as the other tough toys but they are certainly a favourite for some ball loving dogs. We find dogs either love this toy or completely ignore it.

 

Price range: $30-$45

 

Pros: will last you a year in most cases

 

Cons: not suitable for very small dogs unless they are happy to just push it around the floor as they cant pick it up

 

Complete Canine Care stocks boomer balls in a range of sizes

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Dog Walking- A closer look into an unregulated industry http://completecaninecare.co.nz/dog-walking-closer-look-unregulated-industry/ Thu, 03 Aug 2017 00:19:54 +0000 http://completecaninecare.co.nz/?p=2372 Recent media attention on dog walking services has highlighted the issue of quality of care and service provided by dog walking companies. Specifically, the issues of (1) transparency about whether the quality of care and service that you’ve been promised

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Recent media attention on dog walking services has highlighted the issue of quality of care and service provided by dog walking companies. Specifically, the issues of (1) transparency about whether the quality of care and service that you’ve been promised by the service provider is consistently provided, and (2) as an owner, how do you really know if your seemingly quiet, tired dog is that way because of a stimulating, fun filled adventure, or is depressed because of a stressed filled outing in which the dog has spent time in fear.

 

Dog walking in New Zealand is an unregulated and unlicensed industry. Instead, the industry is self-regulated by the dog care provider. This leaves a vast range of ‘quality of care’ options depending on the integrity of the service provider. Consistently providing the highest standard of care and running an economically viable business are not mutually exclusive. However, the lucrative nature of the business, with few external controls lead some providers to primarily focus on profit once a devoted dog owner has signed up- and kept so by the regular photo postings of Fido against a back drop of a beach or bush.

 

As a pet care professional, with the goal of providing the highest standard of care, and as an advocate for regulation of the dog care industry I address the two issues of concern highlighted by recent media attention below. My goal is to inform owners and provide a knowledge base on which to evaluate quality of care, and identify the signs of a tired happy dog from a stressed /depressed dog.  In a similar way to other industries (e.g. fitness, diet) that in the past offered variable quality of advice and services, informed and knowledgeable consumers can, together with responsible pet care providers drive much needed change in the dog care industry.

 

 

Transparency in the Quality of Care and Service for Your Dog

Mostly dogs love their dog walking adventures and their walkers.  For dog walkers that have an understanding of canine behaviour, and interact with a dog in a positive manner especially when dealing with a dog- – over excited, eager to get walking- akin to children on too much sugar – the dog grows to trust and bond with the walker. For these dogs, the daily/weekly walks are the highlight of the day. For a few, their daily collect by the dog walker can signal a very anxious and negative experience. Factors that contribute to a stressful experience include: oversized walking packs, low walker to dog ratio, inappropriately constructed groups, inadequate transport means or aversive walking methods. Aversive walking methods currently being used in New Zealand include tethering dogs together because some don’t want to walk- due to pain or age, the use of shock collars or physical force to enforce compliance. For instance, in Riverhead Auckland, a dog walker has been consistently sighted using a bamboo stick to hit dogs if they don’t stay behind and in line on a walk. Owners who use this service would be totally unaware that these methods are being used. It is imperative to opt for a force free walker who is up to date with the latest, humane training and management methods.

 

Standard and Nature of Communication

Most owners have left for work by the time their dog is collected for a walk and dropped back. Consequently, they do not have the opportunity to identify verbal or nonverbal (body language, gestures) behaviours, in either the walker or the dog that may indicate all is not well. Therefore, a critical, and much neglected factor in delivering a top quality dog walking service is that the provider have a communication policy. A good standard of practice is for your walker to communicate any issues they may notice while your dog is in their care. This communication maybe be in the form of a note, a text message, an email or a phone call.

 

Like us, dogs have their off days when they aren’t feeling their best. Dogs instinctively hide their pain- it’s a survival strategy in the canine world.  By the time we notice that our dog is sick or in pain- because he’s limping or isn’t keen to eat- it’s likely that he’s already been sick for a while. Dogs communicate pain/ sickness very subtlety, through body language, vocalisations and behaviour change. I’ve personally experienced cases where the dog has disliked his/her walks purely due to health issues and how the exercise aggravates conditions such as arthritis

 

A walker knowledgeable about canine communication will be able to identify these early subtle signs. It is important that your walker is tune with your dog’s needs and is able to honestly and effectively communicate any issues including if your dog is not/is no longer suitable for their service

 

 

How Do You Know If Your Dog Consistently has a safe, happy time with the service provider?

The reaction of your dog to the dog walker when they arrive at your property is the first important sign to notice. Does the dog get excited and bound up to them? Or does the dog run the other way? I have a client whose dog meets me happily at the front gate each morning. In fact, he is usually waiting by the gate for my arrival. This same dog once ran inside, fearfully, when his previous dog walker arrived to collect him. Why? Because there were stress factors on his previous walks causing him to form a negative association with the dog walker, and consequently the walk. If it wasn’t for the fact this dog owner often works from home and gets to see her dog before and after his walks she may have never realised just how much her dog was not enjoying his previous walks.

 

We should first look to our dogs for answers about the walker and the walk. If you have a day home sick, don’t cancel that dog walk. Keep it booked in and then watch your dog’s reaction as the walker arrives. Watch your dog’s body language on pick up, and drop off. Look at your dogs (and the other dogs) body language on social media posts. What body language are the dogs displaying? Do they look happy, relaxed, aroused, fearful or shut down?

Signs of stress include (but are not limited to):

  • Lip licking
  • Yawning (when not tired)
  • Look away
  • Half moon eye (showing the whites of the eye)
  • Tail between legs
  • Body posture low
  • Ears flat against head
  • Excessive panting
  • Avoidance

 

 

You can ask questions about your dog’s walk to the walker but in some cases the walker will tell you what you want to hear.

 

 

How Do You Know If Your dog walker is honestly communicating with you?

 

Science shows that, for the most part, our first, split-second judgments, impressions are remarkably accurate

 

Potential Signs of dishonest communication(not limited to):

 

  • When asked a question that requires a detailed answer- the person will pause more, use nonfluencies (e.g., hesitates, delay) which can indicate that they have to think more about the story they are telling.  Alternatively, the person speaks a bit faster than normal.

 

  • Facial expression- we are all skilled at picking the ‘phoney smile’ that never ends!

 

  • Eye contact- they may maintain less direct eye contact, look away, blink more often-a sign of increased anxiety       

 

  • Do the nonverbal behaviours they are communicating contradict or compliment what they are saying verbally?

 

  • Gestures – shift posture, fidget, shrug their shoulders, etc – use gesture that indicate increased nervousness

 

 

You can’t buy loyalty, they say, I bought it though, the other day

You can’t buy friendships, tried and true- Well just the same, I bought that too.

I made my bid and on spot- Brought love and faith and a whole job lot

Of happiness, so all in all- The purchase price was pretty small

I bought a single trusting heart that gave devotion from the start

If you think these things are NOT FOR SALE

Buy a brown-eyed puppy with a wagging tail (unknown)

 

Together, dog owners, and responsible pet care providers can change the dog care industry.

 

Sincerely

Rhiannon Taylor

Complete Canine Care Ltd

 

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http://completecaninecare.co.nz/2021/ Thu, 22 Oct 2015 18:46:34 +0000 http://completecaninecare.co.nz/?p=2021 How to choose the right pet care service for your dog Rhiannon Taylor (Owner of Complete Canine Care Ltd) Doggie day care, adventure walks, home visits and solo walks are just a few examples of the services we can enlist

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How to choose the right pet care service for your dog

Rhiannon Taylor (Owner of Complete Canine Care Ltd)

Doggie day care, adventure walks, home visits and solo walks are just a few examples of the services we can enlist to care for our dogs while we are busy at work. With such a fast growing industry, that has new services popping up almost every other week, how does a dog owner choose which service is best suited to their pooch?

It is important to note that the New Zealand pet care industry is unregulated. Any Tom Dick or Harry can pick up a dog lead, give out some flyers and call themselves a dog walker the same goes for dog day care centres. If you have the funds, anyone can lease or purchase a building and start offering a day care service.

How do you sort through all of the businesses to find not only which type of service is best suited to your dog but also which service is run by trained and qualified professionals who follow local bylaws and the dog control act along with having appropriate policies, procedures and insurance in place?

Let’s start with dog day care. A dog day care is a facility where a dog is dropped off for the day. Dogs are placed in play groups with other dogs. It is much like a child’s day care but for dogs. This can be in an industrial unit, someone’s back yard or at a more rural farm like location.

Dog day care centres are best suited to dogs who:

• Enjoying being around a large number of other dogs

• Who already have good social skills or who are puppies and are learning important social skills

• Have good general manners

• Are non-aggressive to both people and other dogs

Dog day care centres are not suited to dogs who:

• Are aggressive to people or other dogs • Are overly anxious or fearful

• Who have little training and manners

• Who are overly vocal

• Who are quite reactive

Questions to ask when enrolling at a dog day care centre:

• What is your staff to dog ratio and is there always a team member in with the dogs? Ideally centres should have a maximum ratio of 1 staff member per 15 dogs, even better is 1:10 and play groups should be continuously monitored. Monitoring should take place by having a person in the each play group, having a person monitoring cameras which watch the dogs is not sufficient.

• What qualifications and training does the staff have? Staff should hold qualifications in an animal related field. While “loving dogs” is important, simply loving dogs doesn’t qualify a person to understand and effectively read canine body language. Staff should be trained in pet first aid.

• Does the centre separate the dogs into small and large? While seeing a Chihuahua next to a Great Dane can make a cute photo, it is far from safe. Small dogs should have a separate play area away from the big dogs to avoid any risk of predatory drift. Predatory drift is when something during normal play triggers the larger dog to “drift” into predation. This is dangerous as it can cause a larger dog to see a smaller dog as prey which can lead to fatal consequences.

Other good questions to ask are: What is their enrolment process? Are they insured? What is their bite policy? Do they suspend/expel dogs who are not suitable? Is any onsite training provided?

Adventure Group Walks

Known by a number of names (adventure walks, discovery walks, group socialization walks). These walks involve a dog walker picking your dog up from home taking it out with a number of other dogs to a dog park, beach or forest usually for 1-2 hours and then dropping the dog home. As the walker is picking up and dropping home a number of dogs you pet often is away from home for 3-4 hours when transport time is included. Adventure walks are best suited to dogs who:

• Enjoy the great outdoors

• Have some social skills and are comfortable around other dogs

• Have good off leash manners • Are non-aggressive to both people and other dogs

• Good for dogs with a bit of anxiety get over their fears. Small sized walking groups 4-7 is best for working on such behavioural concerns

Adventure walks are not suited to dogs who:

• Are aggressive to people or other dogs

• Have major health issues such as extreme arthritis or dysplasia. The walks often take place on difficult terrain and can be quite lengthy so an on lead or shorter walk is better suited to these dogs

• Have no recall

• Have poor off leash manners e.g. jump on passers-by, poor dog-dog greeting style

Questions to ask when enrolling for adventure walks:

• How large are your walking groups? The DogTec Dog Walking Academy recommend 6 dogs per group as an ideal number. Large groups 8+ are a health and safety risk

• What qualifications and training does the walker have? Many people will pick up a leash and call themselves a dog walker. When choosing a professional to walk your pet make sure they have a background and training in the pet industry

• Does the walker have staff? Best to opt for a business that has more than one walker. This provides insurance that when the walker is sick or away there is still someone available to walk you dog

• What is the walkers screening policy? Do they just take any dog into their groups or do they select which dogs fit together well to ensure there is good group dynamics

• What equipment and training do they use? Choke chains, slip lead, prong collars and e-collars are out dated and should not be used by dog care professionals. Opt for walkers who choose positive training and management methods. Head haltis and front attachment harnesses are much more humane tools for managing dogs who pull on lead.

Other questions to ask: are they insured? Are they trained in pet first aid? Do they following council bylaws in regards to access to off leash areas?

Solo dog walks

These walks involve a dog walker coming to your home and picking up your dog. Your dog is then walked either by itself or with one other dog. These walks are on or off leash depending on what has been agreed upon with the owner.

Solo walks are good for dogs who:

• Have dog-dog issues

• Have additional needs and training requirements as this service allows optimum one on one attention

Solo walks are fine for almost any dog provided the walker is aware of the dog’s individual requirements and needs. Solo walks are generally less exercise intensive as group walks or day care so can be a good options for dogs with exercise restrictions.

Whichever service you choose to use for your dog, the carer/s should be trained and experienced in reading canine body language and should follow a code of ethics fitting with the current, scientifically proven, positive approach to canine training and management. Most importantly they should be transparent, open and honest and care more about the welfare of your dog than the money in their pocket.

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